Who we are
Quattro Rish Limited (‘Quattro Rish/We/Us’), of 9 Church St, Reigate, Surrey County RH2 0AA is committed to protecting your privacy. We will only use information given at the time of ordering or when making an enquiry by whatever means is collected lawfully and in accordance with the General Data Protection Regulation.
The information we collect and what we use it for
We collect and process information that you provide when using our site, including when registering to use our site, ordering from it or subscribing to our service. We also collect details of your visits to our site, including traffic data, location data, IP address.
We use information held about you in the following ways:
•To take your orders, process your payments and deliver the items you have purchased;
•To provide any additional services you have requested, such as our marketing communications;
•To personalise your visit to the website and ensure that content from our site is presented in the most effective manner for you and for your computer.
Under the Law, we must have a valid legal basis to process your data. In most instances, we will process your data because we have a contract with you e.g. to deliver your purchases or to provide you with other services you have requested. We will also use your personal data to send you sales and marketing communications that we believe may be of interest to you if we have your explicit consent for this activity, or if you are an existing customer where we have a legitimate interest in communicating with you. You can opt out of sales and marketing communications from us at any time.
Who we share your data with
We do not pass your personal information on to third parties. All transactions that you initiate with Quattro Rish on this web site are confidential. Your name will not be added to any third party mailing lists.
Unsubscribing from marketing
You are in control of your data and can update your preferences or unsubscribe at any time - If you no longer wish to hear from us, please contact us at firstname.lastname@example.org.
How long we keep your data for
We will not retain your personal data for longer than is necessary to fulfil the purposes for which you provided that personal data, unless the law permits or requires that we retain it for longer. The retention period varies depending on the purpose of the processing. For example, the data collected during your purchase of goods on www.quattrorish.com are retained in accordance with local tax law (seven years in the UK, after which time it will be archived, deleted or anonymised), while the data used to send you our marketing communications are retained until you ask to be unsubscribed.
You are entitled to: (i) require us to erase your personal information; (ii) restrict or object to our data processing activities; (iii) receive from us the personal information we hold about you which you have provided to us; and (iv) require us to correct the personal information we hold about you if it is incorrect.
Please note that these rights may be limited by data protection legislation, and we may be entitled to refuse requests where exceptions apply.
If you are not satisfied with how we are processing your personal information, you can make a complaint to the Information Commissioner. You can find out more about your rights under data protection legislation from the Information Commissioner's Office website: www.ico.org.uk.
We do have relationships with carefully-selected suppliers who may also set cookies during your visit.
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We're giving you this information as part of our initiative to comply with recent legislation, and to make sure we're honest and clear about your privacy when using our website.
Changes to this policy
Our VAT number is: 906996770. All correspondence must be in English. Our usual opening hours are Monday to Saturday 9.30am to 5.30pm.